Quality Policy

The vision of GLOMEX MS, s.r.o. is to become one of the most significant suppliers of products and services in the field of military and security equipment. The core values across the company include integrity, responsibility, respect, teamwork, engagement, and honesty. Trust and reliability are considered fundamental, not only within the company but also in relationships with customers and suppliers.

The key principle of the quality policy is the focus on customer and ensuring the company’s strong market position and building a good reputation.

The company management commitment:

• meeting customer requirements,
• complying with ISO 9001 and ČOS 051672 standards,
• providing customers with service and information about industry developments,
• systematically gathering and analyzing objective information on the needs and expectations of current and potential customers,
• monitoring customer satisfaction with delivered products and services,
• improving service quality through process analysis and enhancement, including risk management,
• consistently maintaining high product and service quality,
• encouraging and fostering a sense of responsibility for work quality among all employees and representatives acting on behalf of the company, motivating towards improvement,
• continuously enhancing the established quality management system.

The company management expects employees to:

• respect the Quality Policy and actively participate in its implementation and the achievement of quality objectives,
• comply with all regulations and documents of the quality management system,
• take an active approach to continuously improving their activities and relationships with business partners,
• engage in educational activities related to quality,
• comply with safety requirements, maintain order, and contribute to improving the working environment at their workplaces.